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DSA CODE OF PRACTICE ADI 4th March 2009

CODE OF PRACTICE (CoP) for Approved Driving Instructors (ADIs) and those Potential Driving Instructors (PDIs) who hold a valid Trainee Licence

Personal Conduct

• The instructor will seek at all times to comply with the law and, in particular, legislative requirements related to discrimination, data protection, trading standards’, the workplace and road safety.
• The instructor will at all times treat clients with respect and consideration.
• The instructor will maintain professional standards of personal hygiene and dress.
• The instructor should not knowingly create or enter a situation where they and the client are likely to be unobservable.
• Offers of gifts, benefits and hospitality to the client should be avoided in order to prevent any undue misunderstanding or offence.
• The instructor, being in a position of trust, should avoid any behaviour which encourages a physical or emotionally dependent relationship to develop with a client.
• The instructor will endeavour to maintain his skills and knowledge to the required minimum standards.
• The instructor will avoid physical contact with a client except in an emergency.
• The instructor will not make contact with the client via phone, text, email or any other means unless the nature of the communication is wholly business related.
• The instructor will not make comments or converse with the client about issues that could be deemed inappropriate, discriminatory, lewd or offensive.
• The instructor will liaise with DSA and its contractors’ to complete the necessary documentation to allow criminal record checks to be completed when required.
• The instructor will not use a mobile phone (including hands free phones) whilst deemed to be in control of the car, whether from the driver or passenger seat.
• The instructor will ensure that the car is fit for purpose in that it is roadworthy, clean, odour free and a suitable environment where tuition can take place.